Frequently Asked Questions

General

• Q : Where can I find more information about issues not related to e-Visa?
  Answer
• A :

  On-arrival Visa; K-Visa; Diplomatic Visa; Visa extension; Cambodia embassies worldwide; Foreign embassies at Cambodia
• Q : How to apply e-Visa application?
  Answer
• A :

  Step of how to apply e-Visa application
  1. Click on “Application” menu.
  2. Security Verify, Enter the correct code which display in the box.
  3. Application, Fill in personal info, passport detail and travel detail.
  4. Review, Please review all your information before proceed to Payment.
  5. Payment, Choose your payment method that you prefer.
  6. Complete
• Q : How to apply group (more than one) application for e-Visa?
  Answer
• A :

  Step of how to apply multi-application:
  1. Click on “Application” menu.
  2. Complete step 1 “Security” and step 2 “Application”.
  3. While you in step 3 “Review”, please scroll down and click on “Additional Application” button for add more application form.
  4. Fill in new application form for second customer.
  Noted* You cannot register more than 10 application per time.

Entry and Exit Port

• Q : I am traveling to Cambodia via Thailand, Vietnam or Laos but I am not sure which port I will be using. What should I do?
  Answer
• A :

  Not all border checkpoints support e-Visa. Please check before you apply. You can apply on-arrival Visa for those checkpoints not supporting e-Visa.

Photo

• Q : Can I change my photo after submitting my application?
  Answer
• A :

  Yes, you can. Please send the photo to info@evisa.gov.kh together with your reference number.

Passport

• Q : If I have more than one passport, can I apply for the Visa using the particulars from the first passport and then travel with the second passport?
  Answer
• A :

  Travelers are required to travel with the passport for which the e-Visa is issued for.

Payment

• Q : Can I contact any Cambodian embassy to check on the status of my e-Visa?
  Answer
• A :

  No. Please check your e-Visa status online.